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emailing secondary contact doesn't leave history in Act 2009

Copper Contributor
Posts: 40
Country: United States

emailing secondary contact doesn't leave history in Act 2009

Title pretty much says it all and using Outlook 2003.  Is there setting I need to chnage or is there no way to have it record in history?

Thanks

Nickel Contributor
Posts: 220
Country: USA

Re: emailing secondary contact doesn't leave history in Act 2009

You'd have to promoste them to a primary contact. See knowledgebase answer ID 13919 for more info on using secondary contacts.

 

Matt Pulsts
Your Intown Handyman
Atlanta, GA