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email auto recording history

New Member
Posts: 8
Country: USA

email auto recording history

Act 7 for dummies mentions that Act will automatically record a note in the history every time
you send an email to a contact as well as list the last date an email was sent in the field for that.  Mine
is not doing either.  Do you have to set that feature up initially?  I'm using ACT! 7 version 9
and Outlook 2003.
 
Thanks  
Copper Contributor
Posts: 35
Country: USA

Re: email auto recording history

Check out the Knowledgebase at www.support.act.com
 
Look for these Answer IDs (set the "Search by" field to Answer ID):
19172
19204
 
That should cover it.
Ben Leong
Certified ACT! Consultant
www.accentgold.com