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email address not converting from Act 6 to Act 2008

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Copper Contributor
Posts: 17
Country: United States
Accepted Solution

email address not converting from Act 6 to Act 2008

Hi,

I am in the process of converting from ACT 6 to ACT 2008.  I ran the Actdiag and reindexed.  I then ran RedFlags and corrected the issues found.  I then  converted the database.  The email addresses did not convert.  Did I miss a step or a preconversion task?

 

Thank you.


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Solution
Accepted by topic author Goodwyn
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 17
Country: United States

Re: email address not converting from Act 6 to Act 2008

[ Edited ]

Yes, I did do a scan and repair of 6. And a reindex.

When I converted the file the first time, none of the contacts had email addresses. The email address was blank in all the contacts..
Message Edited by goodwyn on 12-18-2008 12:57 PM

View solution in original post


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Bronze Contributor
Posts: 955
Country: Australia

Re: email address not converting from Act 6 to Act 2008

I have seen some conversion issues in version 10 and yet if I do the same conversion in version 8 it works fine. Can you explain further what you mean by the email addresses did not convert?

 

Did you do a scan and repair in version 6?

 

 

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Copper Contributor
Posts: 17
Country: United States

Re: email address not converting from Act 6 to Act 2008

I re-converted my database and the emails came through this time.  I do not know why - I did not do anything different (at least I don't think I did anything different.)

Solution
Accepted by topic author Goodwyn
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 17
Country: United States

Re: email address not converting from Act 6 to Act 2008

[ Edited ]

Yes, I did do a scan and repair of 6. And a reindex.

When I converted the file the first time, none of the contacts had email addresses. The email address was blank in all the contacts..
Message Edited by goodwyn on 12-18-2008 12:57 PM