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e mail attaching

New Member
Posts: 1
Country: United_Kingdom

e mail attaching

I have since 2009 had ACT Premium 2009 11.0 and use Outlook 2003 SP1 on desktop

The data is held on a file server and we have greatly  reduced staff numbers and Act was not used for a couple of months I am now wishing to get going again but have discovered that none of my e mails are attaching not can I manually attach them it goes through the routine in outlook but does not appear in the history of the contact,  any ideas?

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: e mail attaching

Hello Chris,
Welcome to the Sage ACT! Community. There is more than one possible cause for this. Please see the following Knowledgebase article for more information:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1994...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.