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documents do not attach to history

New Member
Posts: 5
Country: USA

documents do not attach to history

With ACT! 2009, the Document History is not being recorded when writing a letter with Word 2007. I have implemented both solutions as outlined in Knowledgebase Article 13745: Repaired database and ran Office 2007 diagnostics.

 

Suggestions?

 

Moderator
Posts: 4,395
Country: USA

Re: documents do not attach to history

Writing a letter will not record history until you print letter.  When you print the letter, it will prompt if you want to record history.
Tuned Listener
Posts: 2
Country: South Africa

Re: documents do not attach to history

Hi there,

 

I'm having the following problem, the document generates and when i select Print, the Record History window does not appear.

Is this just a setting somewhere? Or should i run a detect repair on my Office?

New Member
Posts: 3
Country: United Kingdom

Re: documents do not attach to history

I hIm having exactly the same problem any help would be appreciated
New Member
Posts: 11
Country: canada

Re: documents do not attach to history

Same problem here using act 2009 and office 2007... any help woudl be great...

 

thanks

New Member
Posts: 3
Country: United Kingdom

Re: documents do not attach to history

I solved this problem by getting a file from sage that you run and it fixes the problem. I have done this and its working fine now.
Moderator
Posts: 4,395
Country: USA

Re: documents do not attach to history

You can get the file from the KB article below.  It only applies to Office 2007.

 

No History Created After Printing a Merged Word Document

New Member
Posts: 11
Country: canada

Re: documents do not attach to history

HI thanks for the help. Unfortunately the KB article fix does not seem to be working...I am using SP3 if that makes any difference.. 

 

error message is:

1) the system was unable to find the specified registry or key value.

2) regasm: warning ra0000 registering an unsigned assembly with codebase... The code base switch is designed to be used with signed assessable . Please give your assembly a strong name and reregister it. Types registered successfully.

 

thanks

 

 

New Member
Posts: 2
Country: United States

Re: documents do not attach to history

I am having the same problem.

Did you ever find a solution?

Temp Davis

temp@hincheyfinancial.com

Tuned Listener
Posts: 9
Country: United Kingdom

Re: documents do not attach to history

how do you run the .cmd file?