documents do not attach to history

[MikeWills@chartermi…]

With ACT! 2009, the Document History is not being recorded when writing a letter with Word 2007. I have implemented both solutions as outlined in Knowledgebase Article 13745: Repaired database and ran Office 2007 diagnostics.

Suggestions?

[dlunceford]

Writing a letter will not record history until you print letter.  When you print the letter, it will prompt if you want to record history.

[chrisna]

Hi there,

I'm having the following problem, the document generates and when i select Print, the Record History window does not appear.

Is this just a setting somewhere? Or should i run a detect repair on my Office?

[dlaronde@msn.com]

I hIm having exactly the same problem any help would be appreciated

[mimmo_l]

Same problem here using act 2009 and office 2007... any help woudl be great...

thanks

[dlaronde@msn.com]

I solved this problem by getting a file from sage that you run and it fixes the problem. I have done this and its working fine now.

[dlunceford]

You can get the file from the KB article below.  It only applies to Office 2007.

No History Created After Printing a Merged Word Document

[mimmo_l]

HI thanks for the help. Unfortunately the KB article fix does not seem to be working...I am using SP3 if that makes any difference.. 

error message is:

1) the system was unable to find the specified registry or key value.

2) regasm: warning ra0000 registering an unsigned assembly with codebase... The code base switch is designed to be used with signed assessable . Please give your assembly a strong name and reregister it. Types registered successfully.

thanks

[Temp@hincheyfinanci…]

I am having the same problem.

Did you ever find a solution?

Temp Davis

temp@hincheyfinancial.com

[maca2004]

how do you run the .cmd file?