Community
Showing results for 
Search instead for 
Do you mean 
Reply

default phone number format

New Member
Posts: 3
Country: United States

default phone number format

when I enter a phone number in a contact record, it does not enter the area code seperately and does not add a dash in the number so it is just one big string of numbers.  How can I change the default format for those fields?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: default phone number format

Make sure the country field in the My record has your country entered.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 1
Country: USA

Re: default phone number format

I didn't realize that the country field had this phone formatting tied to it, so I had created a contact layout which didn't include the country field.  After reading this I went back into the layout designer, added the country field to the layout, and then added the United States to all the contacts in our database, including My Record.  I also made sure that all the phone formats in My Record were the format I want.  When adding a new contact, or adding a phone number to an existing contact, the program still won't default to the United States as the phone format.  The United States (with the format (%%%) %%%-%%%%) is the only format that I want in the phone numbers; what is the easiest way to get ACT to do that?  Thanks.