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database locked

New Member
Posts: 1
Country: United States

database locked

I am locked out of my database.  All of a sudden I get a message that I need to input my password (I don't have one) and that I need to contact my network administrator for assistance.  This database is not part of a network.  Can anyone offer a suggestion?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: database locked

You might need to make sure you have the right user name.

 

Try this ACT! Knowledge Base article - http://tinyurl.com/5a2gyr

Moderator
Posts: 4,395
Country: USA

Re: database locked

If the knowledgebase article didn't help, then call into support.  THey will have the ability to reset the password.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: database locked


dlunceford wrote:
If the knowledgebase article didn't help, then call into support.  THey will have the ability to reset the password.

I think that suggestion is half way down the KB :-)