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database cannot be accessed

New Member
Posts: 8
Country: USA

database cannot be accessed

I have 2008 10.0 version and having trouble opening database.  I re-booted computer several times and still nothing.

It always says " database cannot be accessed.  Check network connection etc etc

but internet server is working.

Thanks!

Terri

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: database cannot be accessed

Hello Terri,

This may mean that the SQL Server is not starting properly. There are also a number of other possible causes,. Please see a list of causes and suggested solution in KB Article 19640. Try the steps to ensure the SQL Server (ACT7) instance is started first (7th item in the list).

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 8
Country: USA

Re: database cannot be accessed

Thank Greig, I will check out the article.
New Member
Posts: 8
Country: USA

Re: database cannot be accessed

Yeay!! It worked! Thank you so much!!
New Member
Posts: 8
Country: USA

Re: database cannot be accessed

The article was so helpful. I went to Run - services.msc
It was the SQL Server ACT7 - so I right clicked and picked "Started"