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dashboard shows fine but when navigating away of it, hangs ACT

Tuned Listener
Posts: 10
Country: Guatemala

dashboard shows fine but when navigating away of it, hangs ACT

hi

 

i used the dashboard skeleton fron this site to create a custom dashboard that shows 3 grids and it works fine, it shows the data, but when i change to another dashboard or want to move to contacts, groups, whatever, the app just hangs, and shows the dashboard without the grids, need to close act and start it again to work again

 

anybode can bring clues about this behaviour ?

Nickel Elite Contributor
Posts: 934
Country: USA

Re: dashboard shows fine but when navigating away of it, hangs ACT

[ Edited ]

You did not provide much info re your issue;

What is your OS?

what version/build of ACT! are you using.

Do you have multiple ACT! pc networked together?

What add-ons are you using? etc..

 

Have you tried running ACTDIAG on that database?

Close ACT!

Run

ACTDIAG

database list

select desired db and run the Rebuild options

(use the rite mouse clicker on the buttons on left side of db lilst)

Close ACTDIAG and restart ACT!

 

If above attempt fails, then you may try to Detach your database using ACTDIAG

Then goto your ACT! database folders ( C:\Users\usernam\ACT Data\Databases

and open your database adf file type.

Then when you restart that problemed ACT db, ACT! will reverify that db and perhaps correct your dashboard layout?

 

more info here http://kb.sagesoftwareonline.com/app/answers/detail/a_id/26854/kw/actdiag%20rebuild 

Cheers - FSB

 

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html