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customing layout problem

New Member
Posts: 1
Country: USA

customing layout problem

I'm a new user to ACT trying to customize a contact layout design.  Everytime I save my changes I receive an error message and the database shuts down.  Anybody know how to fix this?
Tuned Listener
Posts: 58
Country: United Kingdom

Re: customing layout problem

Check to see if you have 'Microsoft .net 2.0 (Service Pack 1)' installed. I would hazard a guess as -> yes!


If so, this is known issue for which there is not resolution. There is a work-a-round however.

You will need to remove 'Microsoft .net 2.0 (Service Pack 1)' and install the previous version ''Microsoft .net 2.0'.


Its free to download from here:


Kind regards,