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custom .aly files won't display the contact tabs I created

New Member
Posts: 12
Country: USA

custom .aly files won't display the contact tabs I created

I also cannot see the custom layouts.  I had restored the database to a new folder (using save-as), and copied the .aly files over.  However, the Contact view custom tabs I created are now showing.

 

Is there any specific name identifiying the custom .aly files that I should look for, that would show they are different than the defaults?  I have several folders since my server crashed, was able to properly restore and view a few weeks ago, and not cannot get them to display.  It seems like this ocurred after I downloaded Microsoft Office 2013, but I can't see how that is related.

 

 

Thank you, in advance.  Erica.

Nickel Elite Contributor
Posts: 934
Country: USA

Re: custom .aly files won't display the contact tabs I created

[ Edited ]

Hello Erica,

What version of ACT! are you using and how many users?  File - Help   to get complete version info.

You should have installed Outlook before installing ACT! ????

I'm jsut guessing that you are using ACT!2013 Pro

How to install ACT!2013 Pro

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/30218/kw/how%20to%20install%20ACT!2013 

more info

http://kb.sagesoftwareonline.com/app/answers/list/kw/installing%20act2013%20and%20outlook/search/1#s....

 

After I copy/paste layouts from one folder to another db layout folder,

I close ACT!, Start/Run ACTDIAG and detach that DB with the new layouts.

then close ACTDIAG and open that desired ACT! db.. Cheers - FSB

 

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html