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custom .aly files won't display the contact tabs I created

New Member
Posts: 12
Country: USA

custom .aly files won't display the contact tabs I created

I also cannot see the custom layouts.  I had restored the database to a new folder (using save-as), and copied the .aly files over.  However, the Contact view custom tabs I created are now showing.


Is there any specific name identifiying the custom .aly files that I should look for, that would show they are different than the defaults?  I have several folders since my server crashed, was able to properly restore and view a few weeks ago, and not cannot get them to display.  It seems like this ocurred after I downloaded Microsoft Office 2013, but I can't see how that is related.



Thank you, in advance.  Erica.

Nickel Elite Contributor
Posts: 957
Country: USA

Re: custom .aly files won't display the contact tabs I created

[ Edited ]

Hello Erica,

What version of ACT! are you using and how many users?  File - Help   to get complete version info.

You should have installed Outlook before installing ACT! ????

I'm jsut guessing that you are using ACT!2013 Pro

How to install ACT!2013 Pro!2013 

more info


After I copy/paste layouts from one folder to another db layout folder,

I close ACT!, Start/Run ACTDIAG and detach that DB with the new layouts.

then close ACTDIAG and open that desired ACT! db.. Cheers - FSB



Bill Williams - Owner / ACT! Consultant / Trainer at Fill Staff "ACT! FOR RECRUITERS"
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