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converted Act 2007 to v17-can't make new group

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Copper Contributor
Posts: 23
Country: United States
Accepted Solution

converted Act 2007 to v17-can't make new group

Windows 8.1, 64 bit-In contact list all old contacts show like in the ACT Demo database, but I can't create new groups-I get Message: Value cannot be null.Parameter name: criteria.

Any ideas anyone? Thank you very much.


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Solution
Accepted by topic author businessdata
‎10-22-2015 08:09 AM
Copper Contributor
Posts: 23
Country: United States

Re: converted Act 2007 to v17-can't make new group

Just needed to turn off duplicte checking in Tools-Preferences-Admin-Seems to work OK now.

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Solution
Accepted by topic author businessdata
‎10-22-2015 08:09 AM
Copper Contributor
Posts: 23
Country: United States

Re: converted Act 2007 to v17-can't make new group

Just needed to turn off duplicte checking in Tools-Preferences-Admin-Seems to work OK now.

New Member
Posts: 3
Country: Canada

Re: converted Act 2007 to v17-can't make new group

I had the same problem in ACT! Pro vversion 18.   Couldn't make new groups or implement dynamic criteria for group membership.  

Turning off duplicate checking completely solved the problem. Definitely a bug that hopefully will be fixed.