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cannot uninstall ACT 10.0--please help

New Member
Posts: 2
Country: United States

cannot uninstall ACT 10.0--please help

I've tried to uninstall ACT 10.0 by going through the control panel -- add or remove programs.  When I click on the remove programs,  I get the choice of removing or repairing.  I choose remove all and then get an error message of 'you must close ACT before uninstall can continue.  I don't have anything open, I've taken the disk out of the machine, what can this be referring to?  I am really confused.

 

Helene

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: cannot uninstall ACT 10.0--please help

When confronted by something like this, the first thing would be to restart the computer and then see if you can uninstall. If it still won't uninstall, then do this. There is an ACT! uninstaller utility available through the Knowledge Base. Search for Article ID 19338. The download is at the bottom of the article.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129