06-06-2012 05:56 AM
I used to used ACT to send out email from outlook and it worked ok. However, I tried it yesterday and came into a problem. There were two contacts in the view list and I clicked on Write/Mail Merge...to Finish. The new email window came out as if I start writing a new email in outlook and it was for only one contact. I have to click on "send" in order to send it. After that, only the email address I clicked on send was appeared in the sent folder in outlook. If ACT worked as it used to be, the emai should be sent to two contacts automatically right after I clicked on Finish in Mail Merge. The new email window should not appear. Does anybody know what the problem is? Please help. Thank you.
06-06-2012 07:50 AM
06-06-2012 08:37 AM
Thank you very much. But what do you mean by wasn't recognized? It is a correct email address. I used to send emails to this email address before. Can you please give me some detailed suggestions?