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cannot UPDATE my act pro 2013 ?

Copper Super Contributor
Posts: 22
Country: Australia

cannot UPDATE my act pro 2013 ?

hey fellow ACTivists,

 

Just upgraded my hardware & have reinstalled my ACT & my data

 

  • 64 bit  windows 7 pro
  • ACT pro 2013  (ver 15.0.301.0)

everything is working fine , however when I click on ACT UPDATE ,   system tells me"

 

"You do not have permission to download the updates. You must be a windows administrator."

 

Well, I am the only user on this computer & i AM the administrator ?

 

I need to do this update,  so that I can resume  SYNCHING with a remote pc.

 

any ideas?

 

thanks in Advance

Russell from Sunny MelbourneSmiley Surprised

 

Silver Super Contributor
Posts: 2,328
Country: USA

Re: cannot UPDATE my act pro 2013 ?

When you start ACT! right click on it and select run as administrator.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
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Stan Smith
ACT! Certified Consultant
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(205) 222-1661
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Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: cannot UPDATE my act pro 2013 ?

Actually you're not running as the administrator unless you have disabled the User Access Control (UAC). this came in with Vista and contunues with Windows 7 and 8.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129