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can't open wpa files

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Copper Contributor
Posts: 102
Country: Canada

Re: can't open wpa files

That page looks awfully intimidating. Which utilities should I consider and I must ask, why? Should there not be a logical straight forward reason for the files not opening when I click them?
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Platinum Elite Contributor
Posts: 14,840
Country: Australia

Re: can't open wpa files

It difficult to know if Windows isn't calling the ACT! Email for some reason or if the client just doesn't start.
 
If I was on-site, I'd probably try Process Monitor:
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Copper Contributor
Posts: 102
Country: Canada

Re: can't open wpa files

I've tried process monitor running with just windows explorer and when I click on the .wpa icon I'm seeing a lot of "NAME NOT FOUND" entries in process monitor. What does this mean?
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Platinum Elite Contributor
Posts: 14,840
Country: Australia

Re: can't open wpa files

Try deleting and re-creating the file association as per the original KB link and seeing what happens
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Copper Contributor
Posts: 102
Country: Canada

Re: can't open wpa files

That's odd. When I open up the file association window and scroll down to the .wpa files I can't delete it. The delete button is greyed out ????
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Platinum Elite Contributor
Posts: 14,840
Country: Australia

Re: can't open wpa files

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Copper Contributor
Posts: 102
Country: Canada

Re: can't open wpa files

I got it deleted finally and then recreated the association by clicking on the .wpa icon in windows explorer. Wow, it seems to work now. This is the very first time I can click on a wpa file in explorer and have it open with the ACT word processor.
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Platinum Elite Contributor
Posts: 14,840
Country: Australia

Re: can't open wpa files