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can't export video from GNR3000 help

New Member
Posts: 1
Country: USA

can't export video from GNR3000 help

i can't export any recorded videos from our NVR.  i am the admin,  it seems to work,  it goes through the download section and says it was succesful to download, but there is no file I can find. 

I am only downloading about 30 seconds of a camera recording.

I have tried it a few times and no luck.

 

i am running v3.0.08.16

Moderator
Posts: 719
Country: USA

Re: can't export video from GNR3000 help

I'm sorry to hear that you're having troubles with your NVR system, however the forum  you have posted on is a forum for supporting the Act! CRM software by Swiftpage. Unfortunately, we can't help you with that directly, however after looking into it, your NVR system appears to be made by a company called ACTi Corporation. You might try to contact them for support here: http://www2.acti.com/support/technical_support.asp

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com