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can't embed images in mail merge

Ivy
New Member
Posts: 1
Country: United States

can't embed images in mail merge

I am having trouble embedding images using the mail merge with ACT! 2006. I have tried inserting complete documents from Word, copying and pasting, and many variations to get these images to send properly. We changed the default word processor to Word to create templates, but that hasn't helped much either.

 

The emails that get sent look fine, with the image in the email just the way I want it, but on the receiving end the pictures are disappearing or showing up as attachments.


Can someone please tell me how to properly embed an image in an email using the mail merge function? 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: can't embed images in mail merge

Hello Ivy,

Here is a link to instructions for troubleshooting an image not displaying when sending an email from a template: Image missing when email is viewed

Greg Martin
Sage
New Member
Posts: 1
Country: United States

Re: can't embed images in mail merge

have you had any luck with this?  

 

is there any way of feeding html to an act tpl file (version 2006)?  basically i want to host the image on our website and have the template code point to that location.

 

i've tried every setting i can think of and any time i look at the source code of the sent email (via mail merge) it appears that ACT has converted the jpgs to pngs in the Temp folder and is basing its <img source="..."> tag on that local location.

 

i read that file size may be an issue so i created a png file of only 300bytes. and still no luck.  i've read pretty much all the documentation on the subject in both sage and non-sage forums as well as the help docs in the app itself.

 

i did see something about creating raw html and then saving it as a gmt file.  any thoughts on that? 

New Member
Posts: 29
Country: USA

Re: can't embed images in mail merge

Hi, owen66.

I wonder whether some imaging SDKs can help with it? I am not so sure about it. But you can google it and select  a fine imaging toolkit whose way of processing is simple and fast to help you with the related work. Remember to check its free trial package first if possible. I hope you success. Good luck.



Best regards,
Arron