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can´t backup my remote database

Accepted Solution Solved
Tuned Listener
Posts: 51
Country: Germany
Accepted Solution

can´t backup my remote database

The title says it all,

 

since I got from my boss the record manager title for my remote database, i can´t backup my database.

 

What should I do?

 

Thanks


Accepted Solutions
Solution
Accepted by topic author cybbe
‎09-25-2015 03:20 AM
Bronze Contributor
Posts: 955
Country: Australia

Re: can´t backup my remote database

yes enable remote administration for your username login in the master database.
Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.

View solution in original post


All Replies
Bronze Contributor
Posts: 955
Country: Australia

Re: can´t backup my remote database

While the title might say it all which version of ACT!

 

In the Master database under define users does you user record have remote administration set to your record. If not allow that and resynchronise

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Tuned Listener
Posts: 51
Country: Germany

Re: can´t backup my remote database

opps, you are right. Version 10.0.3.182, Hotfix 1.

 

Only my boss has the main mdatabase, what should I tell him to do? enable remote administration? would it only affect my remote database?

 

thanks

Solution
Accepted by topic author cybbe
‎09-25-2015 03:20 AM
Bronze Contributor
Posts: 955
Country: Australia

Re: can´t backup my remote database

yes enable remote administration for your username login in the master database.
Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Tuned Listener
Posts: 51
Country: Germany

Re: can´t backup my remote database

Thanks