Whenever I try to add a new contact by pressing the icon, ACT freezes up for a second then it looks like it added a blank contact in the contact list. You can't open the contact up but it adds it to the total in the database. The contact screen never opens. I was having another problem where the template I was using was giving me a parameter is null message that was fixed by not allowing duplicate checking. Any suggestions would be appreciated. thx
I'm on v10. Act is just on my laptop. I use a template from Loantoolbox.com that syncs to my mortgage software. It was working fine then it was giving me a Critera name error, Parameter cannot be null message everytime I would try to enter a new contact in that would prevent me from entering a contact. I was directed to turn off duplicate checking. That worked for a couple of days but now when I try to open up a new contact, nothing pops up. Just a line where the contact should be in the list view. If I enter a name in my mortgage software first, I can then sync it to ACT and the new contact popups then. Thx Ken
I don't think it's the sync software. The program automatically transfers the data. I talked to them on the first issue I was having and they said they haven't heard of that problem with the software. My guess is that it originally stemmed from the template (they weren't that helpful)
