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can't Create Remote database or backup database.

Tuned Listener
Posts: 32
Country: Canada

can't Create Remote database or backup database.

So I get this error msg when I try to create a remote database or when I try to backup my database!

 

Failed to create remote database "database name"  , generated temporary filename was not unique.

Type: Xceed.fileSystem.DiskFile

 

Anyone?

Tuned Listener
Posts: 32
Country: Canada

Re: can't Create Remote database or backup database.

Anyone??

 

I tried to cleanup the temp but it didnt work!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: can't Create Remote database or backup database.

To see if it something database specific, either open the Act! demo or create a new database and attempt a backup.

 

In the meantime - to make a backup >

- get everyone out of Act!

- on the computer hosting Act! > click on Windows Start > select Run

- enter the command 'Services.msc' and hit enter

- in Services > go to 'SQL Server (Act7)' > Stop the service

- you can now copy the database files (ADF, ALF, Database Files folder, and PAD)

- once copy complete > Start the service so you can access through Act! program

Greg Martin
Sage
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: can't Create Remote database or backup database.

I just had a similar case and it turned out that the client had been making the backups to the backup folder in the database files. The end result was that each successive backup included the all the previous backups. The backup finally reached the size where the backup failes. Given that the RBD is basically a special backup, I suspect that you have a similar problem. The backup folder in the database files actually is the folder where the backup in assembled and shouldn't be used to store the backups files
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 32
Country: Canada

Re: can't Create Remote database or backup database.

Thanks both of you

 

Im trying what Roy_Laude suggested me to do, So I basicaly went into the preferences and change the backup locations to another and I am currently Trying!

 

Hope it would be as simple as this.

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: can't Create Remote database or backup database.

You need to check the backup folder in the database files and move or delete any files you find there.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Tuned Listener
Posts: 32
Country: Canada

Re: can't Create Remote database or backup database.

Ok it didnt work !

 

Same error !!

Tuned Listener
Posts: 32
Country: Canada

Re: can't Create Remote database or backup database.

Anyone?

 

Still havent fix this issue.

Tuned Listener
Posts: 32
Country: Canada

Re: can't Create Remote database or backup database.

Error
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: can't Create Remote database or backup database.

What you are describing sounds like an issue with the Xceed file compression system that ACT! uses for creating zip files for backups and remote databases. The current version of Xceed that we use is 3.7 and the .tmp file issue was known to happen in 3.6. To check this, browse to the following directory: C:\Program Files\ACT\Act for Windows. Scroll down to bottom and look for a group of files that start with Xceed. Right-click on these files, go to Properties and check the version. If it is 3.6, then this is may be causing the issue.

 

If you could, please go to Help/About ACT! and provide the full version number of ACT! you are using.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.