04-23-2013 10:59 PM
I'm using act pro 2013.
have just done a mass email mailout to my customer base & have received a csv file (excel file) list of email addresses that bounced (approx 600)
do i have to manually delete these contacts one by one - or can I do semething en masse ?
04-23-2013 11:16 PM
Yes you can do a mass delete however it would be wise to firstly back up your database in case you make a mistake.
After backing up, do a lookup of the records that you want to delete and choose Delete Contact from the Contacts menu. It will warn that you are going to delete the lookup and confirm.
04-23-2013 11:30 PM
thank you Graeme.
However, I think I could have phrased my query a little clearer (my firts ever post here) - here goes:
my mailout was done thru a 3rd party mailer (swiftpage) and as a result I have received a list (excel list) of email addresses that bounced.
question now is of my 5000 or so contacts - how can i seperate out the 600 that I want to delete?
i hope thats clearer