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can I mass delete contacts from my database?

Copper Super Contributor
Posts: 22
Country: Australia

can I mass delete contacts from my database?

Hi all.

 

I'm using act pro 2013.

 

have just done a mass email mailout to my customer base & have received  a csv file (excel file)  list of email addresses that bounced  (approx 600)

do i have to manually delete these contacts one by one -  or can I do semething  en masse ?Smiley Frustrated

 

thanks

russell

Bronze Elite Contributor
Posts: 2,545
Country: New_Zealand

Re: can I mass delete contacts from my database?

Russell,

Yes you can do a mass delete however it would be wise to firstly back up your database in case you make a mistake.

After backing up, do a lookup of the records that you want to delete and choose Delete Contact from the Contacts menu. It will warn that you are going to delete the lookup and confirm.

Graeme Leo
Xact Software - consultants and developers
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Copper Super Contributor
Posts: 22
Country: Australia

Re: can I mass delete contacts from my database?

thank you Graeme.

However, I think I could have phrased my query a little clearer (my firts ever post here)  - here goes:

 

my mailout was done thru a 3rd party mailer (swiftpage)  and as a result I have received a list  (excel list) of email addresses that bounced.

question now is   of my 5000 or so contacts -  how can i seperate out the 600 that I want to delete?

i hope thats clearer Smiley Happy

 

Russell 

Copper Super Contributor
Posts: 22
Country: Australia

Re: can I mass delete contacts from my database?

 thanks to ghollister - I found my answer on a previous post - all sorted