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(...) button disappeared and can't verify contact names.

New Member
Posts: 3
Country: USA

(...) button disappeared and can't verify contact names.

I'm quoting the following from Sage Act 11 Help:

 

" Verify a contact's name           
  1. On the Contact Detail view,  click the browse button (...) next to the Contact  field.
  2. Name dialog box, the fields display what is determined to be the contact's first, middle, and last name. If any are incorrect, select the correct name from  the list. ........"

This button has disappeared and I can't retrieve it or get to the verification screen it directs you to. Does anyone know how to get this button back or access the verification screen??

 

Sage ACT 11 on a network with all databases shared.

 Thanks Charlene

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: (...) button disappeared and can't verify contact names.

Do you have the display fonts set to large fonts? Setting the fonts to other than normal fonts can cause that to happen.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 3
Country: USA

Re: (...) button disappeared and can't verify contact names.

Thanks, that did it! (Now the choice of squinting or having the button...)

Moderator
Posts: 719
Country: USA

Re: (...) button disappeared and can't verify contact names.

I have some information you may find helpful. There's a free third-party add-on called DPI Fixer for ACT! by Durkin Computing that may actually be able to allow you to set your DPI to a setting that is more friendly for your eyes without compromising the functionality of Act!

 

You can get it here http://www.durkincomputing.com/FreeACTAddons.aspx

 

It's the very first Add-on on the list.

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com