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backupdirectory key is not configured correctly

Tuned Listener
Posts: 11
Country: UK

backupdirectory key is not configured correctly

[ Edited ]

IUse Act 10 2008 with XP Proffesional & Act Link with WM6.5

 

I created a backup before doing a new sync & after a couple of failed attempts I had a corrupted d/b I attempted to restore but amnow getting an error beginning starting with as follows

 

backupdirectory key is not configured correctly

 

I have looked up on google but the solution requires changing a registry entry which i am not comfortable with

 

Please advise

 

I have added a screen shot

Tuned Listener
Posts: 11
Country: UK

Re: backupdirectory key is not configured correctly

Bump

 

Anyone please ....................cannot restore from backup

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: backupdirectory key is not configured correctly

Hello Paul,
If the solution involves a registry update, then that may be option you have to use. When working with the registry, be sure to follow the instructions exactly and make a backup of the registry first. Instructions to backup the registry are in this Knowledgebase article:
http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1380...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Super Contributor
Posts: 77
Country: United States

Re: backupdirectory key is not configured correctly

what is the solution--I don't find on google.