02-10-2016 01:08 PM
Issue: Recently upgraded to ACT V18; Windows 10 and Office 365. Initial set up of outlook went smoothly including ACT ADDins. Today ADDins disappeared and are showing inactive. Any ideas on how to get them working again?
02-12-2016 05:45 AM
02-12-2016 08:45 AM
Thanks for the response. I had seen the article but decided to contact phone support because we are windows 10 - ACT v18 and it didn't seem like those fixes fit our environment - and I'm glad I did. Here is the fix:
Run ACT as Administrator
Run Outlook as Administrator
Easy fix but hard answer to find...