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act 21 word processor stalls act when chosen

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Copper Super Contributor
Posts: 102
Country: United States

act 21 word processor stalls act when chosen

Win 10 latest version, Act 21.1.187 update 4

 

I only have Word 2010 so selected act as my word processor--Act stalls when I try to write letter.

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Nickel Elite Contributor
Posts: 514
Country: Germany

Re: act 21 word processor stalls act when chosen

Office 2010 is not supported by ACT! 21.1
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
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Copper Super Contributor
Posts: 102
Country: United States

Re: act 21 word processor stalls act when chosen

I have upgraded to Word 2019 and selected it as word processor. Attempt to write letter results with error message

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Nickel Elite Contributor
Posts: 514
Country: Germany

Re: act 21 word processor stalls act when chosen

OK, the error message reminded me of a workaround I used some time ago:

 

You have to change the load behaviour of the ACT Addin in Word from 3 to 9 here:

 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\Word\Addins\ACT7.OfficeAddIn

2.jpg

 

 

 

 

Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de
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Silver Contributor
Posts: 1,981
Country: United_Kingdom

Re: act 21 word processor stalls act when chosen

When ACT installs it links into the existing word and other office programs already installed.

 

To get ACT to correctly link to Office 2019 you may have to uninstall ACT and then reinstall 

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Copper Super Contributor
Posts: 102
Country: United States

Re: act 21 word processor stalls act when chosen

Thank you
Highlighted
Copper Super Contributor
Posts: 102
Country: United States

Re: act 21 word processor stalls act when chosen

Thank you.