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act 2011 problems sending email

New Member
Posts: 1
Country: USA

act 2011 problems sending email

hello, i am having problems sending email

 

i have act 2011,  windows 7 premium, and MS Office 2007 student and teacher edition (no outlook)

 

i can receive but not send email.  the email stays in the outbox in act 2011

 

i use the same email address on godaddy, which has worked fine, and uses the ports that are required.

 

please help. thank you

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: act 2011 problems sending email

Check the internet Mail settings as per this ACT! Knowledge Base article -

http://kb.sagesoftwareonline.com/app/answers/detail/a_id/14372

 

Ignore the bit on SPA (it's wrong) - neither ACT! IM, not godaddy uses SPA.... but you must have Authentication ON.

Thy using same setting, or Logon using and reentering your settings.