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act 2011 problems sending email

New Member
Posts: 1
Country: USA

act 2011 problems sending email

hello, i am having problems sending email


i have act 2011,  windows 7 premium, and MS Office 2007 student and teacher edition (no outlook)


i can receive but not send email.  the email stays in the outbox in act 2011


i use the same email address on godaddy, which has worked fine, and uses the ports that are required.


please help. thank you

Platinum Elite Contributor
Posts: 14,584
Country: Australia

Re: act 2011 problems sending email

Check the internet Mail settings as per this ACT! Knowledge Base article -


Ignore the bit on SPA (it's wrong) - neither ACT! IM, not godaddy uses SPA.... but you must have Authentication ON.

Thy using same setting, or Logon using and reentering your settings.