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act 2009 and outlook

Copper Contributor
Posts: 72
Country: USA

act 2009 and outlook

I hope someone can help me.  I have installed Outlookt as our e-mail program for ACT 2009, but history is not saved for any e-mails I sent.

 

. Is it possible that I have set the program up wrong? I in using Outlook 2007

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: act 2009 and outlook

Copper Contributor
Posts: 72
Country: USA

Re: act 2009 and outlook

The ACT address book is included in my list of address books within Outlook. So apparently it is set up properly in Outlook.

 

I am able to send an email  when I click on "send e-mail" from wihtin the WRITE section, but I cannot send an e-mail from ACT when I click on " Send an e-mail from template".  When I click on that selction, OUTLOOK dooes not even open

 

Neither way, still does not add the information to  histroy.