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act 16.2.14 not linking with outlook 2010 32 bit

Copper Contributor
Posts: 39
Country: USA

act 16.2.14 not linking with outlook 2010 32 bit

act 16.2.14.0 with hotfix

windows 8.1  64 bit

outlook 2010 32 bit

 

we have just changed outlook from 2007 to 2010 and it all works fine except act

 

I re-ran the act>HELP>setup assistant. Seemed OK. did it a few more times just in case,.

 

however there are no  act button or anything at all

 

it is a clean installtion of 2010 and there is a new user mail profile. ie outlook does NOT need repairing.

 

swiftpage/sage is not in outlook's trust centre...is the error there perhaps?

Moderator
Posts: 719
Country: USA

Re: act 16.2.14 not linking with outlook 2010 32 bit

I would recommend taking a look at this article:

 

http://kb.swiftpage.com/app/answers/detail/a_id/23022

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com