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Yes/No field problem

New Member
Posts: 12
Country: United_Kingdom

Yes/No field problem

I added a Yes/No field to my contact layout which has a label and a check box.

 

I check the box. Navigate away from the contact. When I return the box is unchecked. A novice error I'm sure.

 

Please help.

 

Thanks,

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Yes/No field problem

Just to verify your steps:
- You created a yes/no field through the Define Fields option, then added it to the layout, correct?

After updating the field for a contact, click on the Save icon > navigate away and then return to see if it still updated.
Greg Martin
Sage