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XP: Logging in Delay when outside the office.

New Member
Posts: 1
Country: United_Kingdom

XP: Logging in Delay when outside the office.

Hi All,

 

We appear to be having an issue with our sales guys logging into their desktop when outside the office.It can take upto 15 to 30 minutes to get logged into desktop.

 

When they are back in the office they connect within a minute or two. Other users without ACT have not reported any loggin problems.

 

Any help would be much appericated.

 

EVENT VIEWER MESSAGE:

 

Event Type:    Error
Event Source:    ACT! Scheduler
Event Category:    None
Event ID:    0
Date:        18/08/2010
Time:        18:08:21
User:        N/A
Computer:    APEX00315
Description:
Service cannot be started. System.Exception: Unable to start scheduler service. Missing server configuration information.
   at Act.Scheduler.SchedulerService.OnStart(String[] args)
   at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)