3 weeks ago
I just upgraded to Act! Pro Version 18.104.22.168, Update 3 from 2010. Over the years, I updated some email addresses when they changed. Now ACT is inserting their old, deleted address into an email when I either do a mail merge or click "email". When you look at the contact screen, it shows their new address, but is inserting their old one. I tried deleting the new one and retyping but no good. The first time I did an email mail merge I got dozens of returned messages with the wrong addresses.
3 weeks ago - last edited 3 weeks ago
There is another thread existing which I think is related to your problem and could contain the solution:
At least worth trying the workaround here.
2 weeks ago