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Word Integration - Missing Menu Option

Copper Contributor
Posts: 25
Country: Australia

Word Integration - Missing Menu Option




Word 2003

Win XP SP3


I have Word setup as the ACT! Word processor.


I'm trying to attach a document created outside of ACT! to a contact record.  My reading says there whould be an Attach to ACT! item in the ACT! menu.


In Word I see the ACT! menu item.  It shows the Send Email, Send Fax, and Show Field List options but the Attach to ACT! option is missing.  I couldn't find anything in the KB.  I've obviously missed something.  Can anyone shed any insight as to why only one menu item would be missing or have I misread the documentation?