07-04-2008 07:49 PM
Win XP SP3
I have Word setup as the ACT! Word processor.
I'm trying to attach a document created outside of ACT! to a contact record. My reading says there whould be an Attach to ACT! item in the ACT! menu.
In Word I see the ACT! menu item. It shows the Send Email, Send Fax, and Show Field List options but the Attach to ACT! option is missing. I couldn't find anything in the KB. I've obviously missed something. Can anyone shed any insight as to why only one menu item would be missing or have I misread the documentation?