10-29-2009 06:36 AM
In my ACT 2008 I cannot mail merge letters or email while I also have Outlook 2003 open. I underststand this is because I have Outlook set to edit with MSWord and this opens winword.exe each time Outlook is opened.
Is there some way to fix or work around this conflict?
I want to keep using MSWord as my editor in Outlook.
11-02-2009 01:46 PM
What happens when you attempt to do a mail merge? Are you receiving an error message?
Also, what build of ACT! 2008 are you using (10.0.01, 10.0.02, 10.0.3)? You can get this information from Help/About ACT!
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
11-02-2009 03:56 PM
I have version 10.0.2.191
I get a ACT! by Sage error that says
"The message filter indicated that the application is busy."
and a Microsoft Word error that says
"Word cannot save this file because it is already open."