Windows could not start the SQL Server (ACT 7) on local computer.

[lstars96]

Glad I asked!  In Step 3 of the article, when deleting keys from Windows Registry,  I have SQLAGENT$SQLEXPRESS in ControlSet001and ControlSet002.  Also, in ControlSet002, I have MSSQL$SQLEXPRESS.

Delete these as well though they are not listed in the keys to delete?

Thanks!

[ghollister]

Yes, delete all keys that start with "SQL" or "MSSQL" from that area.

[lstars96]

Followed the instructions.  Manually added SQL 2008 per instructions given in previous article.  Am using a disk to install ACT! 2012 and recieved this error:

Sage ACT! Pre-requisite has encounted an error and needs to close.

Clicked "OK" and received this error:

SQL Server did not install successfully. Review installation Guide, product requirement and retry.

From Microsoft's site, I downloaded the SQL file labeled "SQLEXPR_x64_ENU" as this is the file listed for 64-bit systems, which I have.  Should I have downloaded "SQLEXPR_x86_ENU" instead?

Thanks!

[gmartin]

I see that you are still covered by the 30-Day Getting Started support plan.  At this point, I recommend calling support for assistance.  The phone number is 800-927-3989.  Also see your Private Notes.