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Windows could not start the SQL Server (ACT 7) on local computer.

New Member
Posts: 11
Country: USA

Re: Windows could not start the SQL Server (ACT 7) on local computer.

Glad I asked!  In Step 3 of the article, when deleting keys from Windows Registry,  I have SQLAGENT$SQLEXPRESS in ControlSet001and ControlSet002.  Also, in ControlSet002, I have MSSQL$SQLEXPRESS.

Delete these as well though they are not listed in the keys to delete?

Thanks!

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Windows could not start the SQL Server (ACT 7) on local computer.

Yes, delete all keys that start with "SQL" or "MSSQL" from that area.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 11
Country: USA

Re: Windows could not start the SQL Server (ACT 7) on local computer.

Followed the instructions.  Manually added SQL 2008 per instructions given in previous article.  Am using a disk to install ACT! 2012 and recieved this error:

Sage ACT! Pre-requisite has encounted an error and needs to close.

 

Clicked "OK" and received this error:

SQL Server did not install successfully. Review installation Guide, product requirement and retry.

 

From Microsoft's site, I downloaded the SQL file labeled "SQLEXPR_x64_ENU" as this is the file listed for 64-bit systems, which I have.  Should I have downloaded "SQLEXPR_x86_ENU" instead?

Thanks!

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Windows could not start the SQL Server (ACT 7) on local computer.

I see that you are still covered by the 30-Day Getting Started support plan.  At this point, I recommend calling support for assistance.  The phone number is 800-927-3989.  Also see your Private Notes.

Greg Martin
Sage