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Windows 8.1 Outlook Contact Sync Issues

New Member
Posts: 1
Country: USA

Windows 8.1 Outlook Contact Sync Issues

I'm having issues syncing contacts between Outlook and Act! v16. Running Windows 8.1 64bit and Microsoft Office Professional Plus 2013 v15.0.4569.1506. I have automatic sync set up and everytime it attempts to sync I get the Windows error message "Act! Integration Services has stopped working". Act! continues running fine afterwards but it's causing major issues because there isn't a record being kept of correspondence between myself and customers. Any help would be much appreciated!

Moderator
Posts: 719
Country: USA

Re: Windows 8.1 Outlook Contact Sync Issues

The following article says that it pertains to Windows 7 and Act! 2013, but the steps are still applicable for your setup, and it should be able to help you with the issue:

 

http://kb.swiftpage.com/app/answers/detail/a_id/36404

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com