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Windows 8.0 to 8.1 and the Auto Dialer

Bronze Contributor
Posts: 1,393
Country: USA

Windows 8.0 to 8.1 and the Auto Dialer

I just completed an upgrade from Windows Professional 8 to 8.1.

 

In using the dialer, it was working fine, but starting yesterday every dial I made will not hang up.  The round circle remains on the talk/hang up dialogue box.  The only way I've been able to end the call is to close ACT.  Of course, I also have to use the task manager to get ACT to quit running so that I can restart it.

 

I've been using the dialer all throughout the use of ACT 2016 and Windows 8.

 

Any suggestions?

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Windows 8.0 to 8.1 and the Auto Dialer

I haven't used the dialer for a while ... but, does the Windows dialer.exe hangup properly?

You might also see if there's a new driver from the modem vendor for 8.1
Bronze Contributor
Posts: 1,393
Country: USA

Re: Windows 8.0 to 8.1 and the Auto Dialer

Hi Mike.  It's good to hear from you - hope the new year is going well for you.

 

The modem is not hanging up either by itself and definitely not from the dialogue box since it hangs.

 

Good suggestion looking for a new driver for the modem. 

 

I'll let you know if I find one.

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013