08-04-2015 06:05 AM
I installed the Windows 10 upgrade on one of our laptops and now we can't open the database. I tried to find my SQL control panel but either it's been removed or it's no longer accessable. In this case I rolled back the update to Windows 7, but I would like to upgrade to the new Windows version eventually, without the risk of losing access to Act.
08-12-2015 10:09 AM
Please review our articles related to Act! and Windows 10.
Is Act! compatible with Windows® 10? http://kb.swiftpage.com/app/answers/detail/a_id/38167/kw/windows%2010
What are the known issues and workarounds for using Act! v17 and later with Windows 10
What are the best practices for using Act! with Windows 10
06-03-2016 05:12 PM
I had the same issue but I was able to import my backed up database and now everything appears functional. I wish I had backed up a little closer to the time of the upgrade to avoid some of the excessive rebuild.
06-05-2016 01:54 PM
What we have seen is that Windows 10 doesn't delete SQL - it just doesn't turn it on. If you go into Services.msc (typing it in on Start Run) and you see SQ:L Server (ACT7), it's there but not started. You have to tell it to start automatically.
06-06-2016 02:19 AM
There have also been a few cases where SQL (ACT7) was running, but you could still not access Act. Restarting the service did the trick.