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Windows 10 upgrade deleted my SQL server?... Now unable to access our ACT Pro 2011 database.

New Member
Posts: 1
Country: USA

Windows 10 upgrade deleted my SQL server?... Now unable to access our ACT Pro 2011 database.

I installed the Windows 10 upgrade on one of our laptops and now we can't open the database.  I tried to find my SQL control panel but either it's been removed or it's no longer accessable.   In this case I rolled back the update to Windows 7, but I would like to upgrade to the new Windows version eventually, without the risk of losing access to Act.

 

Please advise!

Administrator
Posts: 262
Country: USA

Re: Windows 10 upgrade deleted my SQL server?... Now unable to access our ACT Pro 2011 database.

Hi,

 

Please review our articles related to Act! and Windows 10.

 

Is Act! compatible with Windows® 10? http://kb.swiftpage.com/app/answers/detail/a_id/38167/kw/windows%2010

 


What are the known issues and workarounds for using Act! v17 and later with Windows 10

http://kb.swiftpage.com/app/answers/detail/a_id/38170/kw/windows%2010

 


What are the best practices for using Act! with Windows 10

http://kb.swiftpage.com/app/answers/detail/a_id/38171/kw/windows%2010

 

Thank you,

Brittany Roberts

 

Brittany Roberts
Act! Digital Specialist
New Member
Posts: 2
Country: USA

Re: Windows 10 upgrade deleted my SQL server?... Now unable to access our ACT Pro 2011 database.

I had the same issue but I was able to import my backed up database and now everything appears functional. I wish I had backed up a little closer to the time of the upgrade to avoid some of the excessive rebuild.

Bronze Contributor
Posts: 1,276
Country: USA

Re: Windows 10 upgrade deleted my SQL server?... Now unable to access our ACT Pro 2011 database.

What we have seen is that Windows 10 doesn't delete SQL - it just doesn't turn it on.  If you go into Services.msc (typing it in on Start Run) and you see SQ:L Server (ACT7), it's there but not started.  You have to tell it to start automatically.

Patricia Egen
Certified ACT! Consultant, Trainer, Developer
www.egenconsulting.com
(423) 875-2652

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Employee
Posts: 18
Country: United_Kingdom

Re: Windows 10 upgrade deleted my SQL server?... Now unable to access our ACT Pro 2011 database.

There have also been a few cases where SQL (ACT7) was running, but you could still not access Act. Restarting the service did the trick.