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Windows 10 update and Act!

Copper Contributor
Posts: 64
Country: USA

Re: Windows 10 update and Act!

Act Tech Support told me that Act 16 is not compatible with Windows 10.

 

However, I was able to install it and use most functions, but I can't make it work for emailing, which is immensely frustrating.

New Member
Posts: 2
Country: USA

Re: Windows 10 update and Act!

Thanks for the confirmation. It would be one thing if it just didn't run, but in this case, it clobbered the install. 

Copper Contributor
Posts: 9
Country: USA

Re: Windows 10 update and Act!

I just found another issue with ACT Pro Version 16 operating under Windows 10.  When writing e-mails from ACT, to a contact residing in the database, the e-mail no longer attaches itself in the history file.  I was doing fine up and until August 18th.  Why the sudden disconnect.  I checked all my settings in "Tools" and "Preference" and they all seem to be correct.  Any clue Brittany as to why this might be happening?

Copper Contributor
Posts: 64
Country: USA

Re: Windows 10 update and Act!

I'm also having emailing problems, and Swiftpage won't help with it.  They just say v16 is not compatible with Windows 10 and to upgrade to Premium.

Copper Contributor
Posts: 9
Country: USA

Re: Windows 10 update and Act!

I have been an ACT customer/user since 1992 and ever since Symantec took over the company it's been downhill with ACT as far as tech support, updates and upgrades, etc. Unfortunately, once you are accustom to working with the ACT Database Software it is difficult to make a change to a different and competing software and the folks at ACT seemed to be cognizant of that.
New Member
Posts: 2
Country: USA

Re: Windows 10 update and Act!

Will the new Web Client for ACT Premium work with Windows 10? When I try installing the web client, it gives me an error to something of the effect of "Windows 10 will not allow". Any suggestions?

Administrator
Posts: 262
Country: USA

Re: Windows 10 update and Act!


@Interiorfusion wrote:

Will the new Web Client for ACT Premium work with Windows 10? When I try installing the web client, it gives me an error to something of the effect of "Windows 10 will not allow". Any suggestions?


Hi Interiorfusion,

 

The Act! development team is currently testing Windows 10 with future versions of Act! These test will also include our Web client. I will submit an update regarding the relationship between Act! and Windows 10 as soon as possible.

 

Thank you,
Brittany Roberts

Brittany Roberts
Act! Digital Specialist
New Member
Posts: 2
Country: USA

Re: Windows 10 update and Act!

Thank you Brittany! I do really like Windows 10 and it would sure be nice if ACT! worked well in that environment.

 

New Member
Posts: 19
Country: USA

Re: Windows 10 update and Act!

HI Britney - I am running Act ProV17.  Are there any report issues for people that have upgraded to Windows 10.  I am currently running Windows 8.1.  Thanks

 

Ron

Copper Contributor
Posts: 9
Country: USA

Re: Windows 10 update and Act!

Rgaynor - I have ACTProV16 and got luckey when downloading Windows 10.  I experienced minor issues which I was able to resolve except for an error message which appears when closing ACT.  I reported this to Britney and unfortunately ACT will only work on future ACT Versions in order to make them fully compatible with Windows 10.  Hope this helps