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Windows 10 update and Act!

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Copper Super Contributor
Posts: 98
Country: United States

Re: Windows 10 update and Act!

Can one buy ACT 17, or is it rented?
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Copper Contributor
Posts: 64
Country: USA

Re: Windows 10 update and Act!

Rented for $19/mo, which is $228 per year.  It's effectively an enormous price hike with no consideration of an upgrade option for prior owners.  I have owned at least 5 different versions of ACT over 17 years.  This is a slap in the face and I will not take it.

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Bronze Elite Contributor
Posts: 2,634
Country: New_Zealand

Re: Windows 10 update and Act!

I understand that ACT! Pro is not a subscription software and is available through other sales channels such as Act! Certified Consultants in your area. You will find a list of them here   http://acc.swiftpage.com/  

Graeme Leo
Xact Software - consultants and developers
Follow us on Twitter and check out our Blog


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Copper Contributor
Posts: 64
Country: USA

Re: Windows 10 update and Act!

Something which may be helpful to others experiencing the problems described in this thread....

 

Since I was unable to send emails from Act! after upgrading to Windows 10, this morning I uninstalled Act! then reinstalled it from the previously downloaded .exe file, which I had written to a CD.  Then I upgraded to the latest version, using the Help / Act! Update menu option.

 

After it finished, I tested the ability to send emails from within Act! using templates.  It has worked 4 times and failed once with the same message as before.  The failure makes me nervous, as this is an essential function for me, but it was failing 100% of the time before the reinstall, so this is an improvement.

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Copper Contributor
Posts: 64
Country: USA

Re: Windows 10 update and Act!

Not such good news....after a few more tries, Act! is failing consistently to send emails. I have contacted a consultant for help and will report if I get a solution.
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Administrator
Posts: 262
Country: USA

Re: Windows 10 update and Act!

Hi Stillstonevisions,

 

We are currently working to solve errors between Act! V. 17 and Windows 10, Please review the articles below for known issues, best practices and compatiblility.

 

 

 

 

I will provide any updates when they become available.

 

 

Thank you,
Brittany Roberts

Brittany Roberts
Act! Digital Specialist
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Copper Contributor
Posts: 9
Country: USA

Re: Windows 10 update and Act!

How about updates to issues with ACT 16.0.291.0 and Windows 10?
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Administrator
Posts: 262
Country: USA

Re: Windows 10 update and Act!

Hi DanielPierre,

 

Currently we are working on ensuring Act! V17 and future releases are compatible with Windows 10.

Thank you,

Brittany Roberts


Brittany Roberts
Act! Digital Specialist
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Copper Contributor
Posts: 84
Country: USA

Re: Windows 10 update and Act!

I had updated to win10 and tried to use the remote database, had the same errors. -made ACT7 enabled in startup (via task manager) - so no problem there. And the consensus seems to be the Object ref message on close is of no issue (but there's no idea why the error comes up - it's fairly long after closing the program, so must be something to do with SQL).

 

I did have to roll back to win8.1 as the graphics driver had an issue, that had it's own problems, but act! ran fine (what I need it for anyway) after that.

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New Member
Posts: 2
Country: USA

Re: Windows 10 update and Act!

Trying to install Act 16 on new Windows 10 computer but the install fails. On reboot, fit says there's a problem and Windows can't boot. Forces me to revert to sysem image. Any idea why Act won't install under Windows 10?