Community
Showing results for 
Search instead for 
Do you mean 
Reply
Accepted Solution

Windows 10 update and Act!

Copper Super Contributor
Posts: 96
Country: United States

Re: Windows 10 update and Act!

It is running.
New Member
Posts: 3
Country: USA

Re: Windows 10 update and Act!

[ Edited ]

I'm in the same exact boat as you tiotaco -- "Error Accessing Database" now that I'm on Windows 10. It was a solid install and nothing seems corrupted.

Like others on here, I too am a long-time Act user. I rely on it heavily for my business which has now been brought to a complete stop thanks to this error. Any help is greatly appreciated.

UPDATE: Following this advice in the other main thread worked for me:

Alternatively you may try pressing Windows Key + R to show the Run prompt, type in services.msc and find SQL Server (ACT7) and restart it.

Copper Super Contributor
Posts: 96
Country: United States

Re: Windows 10 update and Act!

I think the Win 10 install on this computer corrupted all of my databases.I used the backup on another computer to restore to this computer and it worked. Except that I now get the "object reference.etc" error when I close Act. I think ACT Pro 13 is not ready for Win 10.
New Member
Posts: 3
Country: USA

Re: Windows 10 update and Act!

Well these guys sound like they're on top of it at least. I don't mind mickey-mousing things in the meantime as long as I'm still able to get to my database.

Bronze Elite Contributor
Posts: 1,779
Country: United_Kingdom

Re: Windows 10 update and Act!

Act! v17 does the same when you close you get the Object ref etc message. This is known and doesn't cause any known errors.

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Copper Super Contributor
Posts: 96
Country: United States

Re: Windows 10 update and Act!

Thanks, good to know--relieves anxiety. So it is just an annoyance?
Copper Contributor
Posts: 64
Country: USA

Re: Windows 10 update and Act!

No, it is a LOT worse than an annoyance.  It means we can't use ACT to write emails to our clients, based on a template or otherwise.  This is a huge deficiency, as far as I'm concerned.

Copper Super Contributor
Posts: 96
Country: United States

Re: Windows 10 update and Act!

Wow, I get it only when I close ACT.
Copper Contributor
Posts: 64
Country: USA

Re: Windows 10 update and Act!

And they want over $350 to upgrade just to make their darn program do what it is supposed to do. Salesforce here I come.
Administrator
Posts: 262
Country: USA

Re: Windows 10 update and Act!

Thank you all for your post. 

We have been working on a few articles that realte to WIndows 10. 

 

What are the best practices for using Act! v17 and later with Windows

http://kb.swiftpage.com/app/answers/detail/a_id/38171

 

Known issues and workarounds for using Act! v17 and later with Windows 10

http://kb.swiftpage.com/app/answers/detail/a_id/38170

 

Thank you, 

Brittany Roberts

Brittany Roberts
Act! Digital Specialist