Windows 10 update and Act!

[gleo]

So, at no stage in the process did you see that the Outlook version was 16.0.4229. To put it another way; it wasn't a case of it downgrading to .4229 briefly and then reverting to 8201 shortly after?

[markwoodburn@hotmai…]

It was a continuous process it never indicated which version. I had to open Outlook to see. I've tried to run it again but nothing changed.

[gleo]

Thanks,

We have had the same experience as you described as well. You being to doubt yourself; was it me or is it it?   

[Gary W]

When it comes to troubleshooting the downgrade process, it's somewhat out of our area of specialty due to it running a Microsoft installer, however I can try and share as much insight as I have to help out.

The instruction the version reverting batch file is running is below:

cd %programfiles%\Common Files\Microsoft Shared\ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.4229.1024

The first line is locating the folder where the MS installer is held

The second is where the installer is run with additional parameters.

I would therefore try the following steps:

• Try running the batch file as administrator in Windows
• Double check that you have full access permissions to this folder
• Temporarily pause any anti-virus software running

[ellenk]

I ran this:

cd %programfiles%\Common Files\Microsoft Shared\ClickToRun officec2rclient.exe /update user updatetoversion=16.0.4229.1024

and I think it did downgrade my Outlook to 4229 version. Still can't seem to integrate though. Any other solutions?

[JonTaylor]

What is the exact issue you're geting? Any error messages?

You can confirm if the downgrade has gone through by opening Outlook and going to File > Office Account > About Outlook

[ellenk]

We currently have ACT Pro v20, thinking about updating all our computers to Windows10, we heavily use the XACT QB accounting link, the Knowtifier, Organizer X (Scan & Organize), and Exponenciel's Automatic Field Calculations add-ons. Have any of you guys come across problems with ACT (v20) and any add-ons you use when you updated your computers to Windows 10?

[mrogers]

Have clients that use Act! Pro v20 (not SP1) with Topline Designer (for Custom Tables). No problems at all. They use built-in calculated fields. Not going to 20.1 because they are still using Office 2010. 

[ellenk]

Ok...well I guess the only way to find out if it all works is to try.
We have 4 Pro v20 users. Our DB is on a 5th computer. So that's 5 computers all running windows 7, that I need to update to windows 10. So I figured I will start with 1 computer...saving the 4th and last computer that houses our shared files for last. I'm not an IT person at all, so please somebody correct me if I'm wrong. Upgrading 1 computer to Windows 10 while everyone else stays on Windows 7 shouldn't be an issue right? Thanks in advance.

[mrogers]

That is fine as long as you stay on the same version of Act! and the same version of SQL Server Express.