07-13-2015 02:42 AM
Hi bforth,
I'm running Windows 10 build 10166 with Act! Pro Version 17.1.169.0, Hot Fix 3 and I'm not having any problem. I think it's likely that your problem is with ACT not with Win 10, Best regards, David
07-29-2015 01:41 AM
Act should provide an ETA on compatibility. The preview version for software developers has been out for months. Act should have its act together and have this worked out in advance. Many computers will upgrade to new version especially if one has requested the upgrade.
I hope you guys are working hard and get it compatible this week for older and newer versions of Act!!
There's no excuse.
07-29-2015 01:46 AM
Act should get this sorted this week IF they care about their customers! There's no excuse as there's been a beta version for developers out there for months. One shouldn't wonder why people are moving to Salesforce.
07-29-2015 02:26 AM
07-29-2015 03:40 AM
Hi Guys, I've been running ACT without apparant problems on Win 10 ever since the full production version became available to Windows Insiders - I guess about 3 weeks. The only problem seems to be the perenial raggedness of the ACT software - in this instance it generates an error message on closure. It also seems to sync fine with machines running Win 7 including remotely via a VPN.
Despite the comments from ACT support I think the reality we're all facing is complacency.
Back in the ACT 6 days, before it was sold off to Sage, ACT ran as a stable stand alone application on the old Foxpro - great software.
When it went to Sage and was converted to SQLserver it was a nightmare for a number of releases - so bad we stopped using it. At the time I discussed the issues with the Microsoft SQL server team (I was in contact with them because we were "insider" users of the SQLserver data mining extensions). To sumarise their opinion of the Sage ACT implementation - "it's easier to develop on SQLserver if you first know what you are doing and also know SQLserver" - a bit harsh but if you tried the early versions of ACT on SQLserver I think you might agree they had a point.
From Sage on the problem seems to me to be an assumption that the core app is ACT and that the rest of a company's infrastructure should match what ACT needs. This is a bit like saying that we still run on a coach and horses and you shouldn't upgrade your infrstructure to cars/boats/planes/trains until we've caught up. Not realistic for most businesses!
I still like ACT but it is exceedingly frustrating that the developers seem to take an ACT centric view of the world. Beats me why the ACT development team find all this stuff so difficult - lack of resources?
If ACT 6 would run on today's hardware I'd switch back this afternoon!
Let's give the Swiftpage a bit more time to get their act (ACT) together - the product has improved since the move from Sage.
Here's hoping that the developers will accept that the ACT centric world view is not a viable IT model and let's hope that they get themselves hooked up to the core IT development teams so that they can in future release technology when the majors do rather than dribble something out months later.
07-29-2015 04:19 AM
Thanks for the response. What about the version 16 that I'm on?
Act! Pro Version 16.2.14.0
07-29-2015 06:53 AM
07-29-2015 07:28 AM
That's a fair point - no reason to support old versions of ACT on current Windows. If ACT were mission critical - for example Oracle - the support costs would reflect this.
If someone buys ACT I guess they should expect to upgrade versions along with release - we try to switch to the latest ACT within 4 weeks of release.
That said, it would be nice if ACT worked on current versions of operating systems as released rather than just on down versions.
What sort of support should one expect from Microsoft to keep ACT running on new versions of the OS if even ACT themselves won't do it.
Question of the day > when - ddmmyyy - will ACT support the current version of Windows?
07-29-2015 02:30 PM
07-29-2015 03:22 PM