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Windows 10 Creators Edition now can't register Act

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Administrator
Posts: 4,041
Country: United_Kingdom

Re: Windows 10 Creators Edition now can't register Act *This is NOT "Solved"*

Hi Mike,

Sorry to hear this issue is still occurring for you.

I've rechecked your serial number and can confirm that it is active and ready for use.

We have a knowledgebase article that covers a few different causes of these kinds of registration issues. I would suggest working though them all from top to bottom, testing along the way: http://kb.act.com/app/answers/detail/a_id/13727
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New Member
Posts: 2
Country: USA

Re: Windows 10 Creators Edition now can't register Act *This is NOT "Solved"*

Hi Gary, would you be able to help me? We have Act Premium 2013 and the computer that hosts the file broke down, we bought a new computer and came with windows 10 and I am getting the error that the license is invalid, contacted support and received a KB, plus followed some others KB found online to no avail. No body helped or checked if my max numbers or activations was reached. 

 

Hope you can help, regards.

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Employee
Posts: 372
Country: USA

Re: Windows 10 Creators Edition now can't register Act *This is NOT "Solved"*

29767 Act! Compatibility Matrix

http://kb.act.com/app/answers/detail/a_id/29767/kw/versions%20of%20act

 

 

The version of Act! noted is not compatible with Windows 10.
This may be one reason the program is having trouble operating to register.

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New Member
Posts: 2
Country: USA

Re: Windows 10 Creators Edition now can't register Act *This is NOT "Solved"*

Thanks Carl for your reply Smiley Happy

 

Too bad, i guess we outlived act at this point, time for a change. 

 

 

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New Member
Posts: 4
Country: United Kingdom

Re: Windows 10 Creators Edition now can't register Act *This is NOT "Solved"*

Hello Gary,

 

I have exactly the same problem with my copy of Act! v17 and using my Windows 10. 

Couple you send me a PM to help solve this problem please.

 

It is so incredably frustrating.

 

This is in relation to the artical: https://community.act.com/t5/Act/Windows-10-Creators-Edition-now-can-t-register-Act/td-p/334834

 

Many thanks and fingers crossed.

 

Peter