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Why is the field grayed out? (help, I'm ready to spank someone.....)

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Country: USA
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Why is the field grayed out? (help, I'm ready to spank someone.....)

I'm trying to enter a figure into the "total" field for a new opportunity.  The field is grayed out and of course, when I run a report, the total opportunity is shown as zero.  How do I enter data into this grayed out field?  I have entered the product value and it doesn't populate the filed either.

 

Thank you!

 


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Solution
Accepted by topic author liese.tamburrino@vonhagen.net
‎09-25-2015 03:20 AM
Silver Contributor
Posts: 1,813
Country: USA

Re: Why is the field grayed out? (help, I'm ready to spank someone.....)

That's a calculated field which is why it's read only.

 

In order to populate this, you need to go to the products tab and enter one or more products.  the prices for your products will calculate to fill out the totals fields.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

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Solution
Accepted by topic author liese.tamburrino@vonhagen.net
‎09-25-2015 03:20 AM
Silver Contributor
Posts: 1,813
Country: USA

Re: Why is the field grayed out? (help, I'm ready to spank someone.....)

That's a calculated field which is why it's read only.

 

In order to populate this, you need to go to the products tab and enter one or more products.  the prices for your products will calculate to fill out the totals fields.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider