Community
Showing results for 
Search instead for 
Do you mean 
Reply

Why can't I change my Contact Layout in Layout Designer

Copper Contributor
Posts: 18
Country: USA

Why can't I change my Contact Layout in Layout Designer

I have ACT V10 for Financial Professionals.  I have customized my Layout in the past but for some reason, when I try to change the layout, using the layout designer tool, It only displays the bottom tabs and not the top part (Name, Address, Phone etc,).

 

I do have several layout options in my "menu" of choices. I CAN edit some of them but not all of them>

 

What gives?

Running ACT v10 with Financial Professionals Overlay V12
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Why can't I change my Contact Layout in Layout Designer

[ Edited ]

Hello larrygee,
This may be caused by your video DPI settings. See this Knowledgebase article for more information:

 

http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2634...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Contributor
Posts: 18
Country: USA

Re: Why can't I change my Contact Layout in Layout Designer

[ Edited ]

This may be caused by your video DPI settings

 

 

 

Nope. That wasn't it...

Any other ideas?

Running ACT v10 with Financial Professionals Overlay V12