08-17-2017 04:27 AM
Yesterday, I managed to get some work done with ACT, working around all the unresolved issues that have been inflicted upon me.
This morning, I used ACT just a bit. I need to sync so that I can leave the office and use ACT while I am out of the office.
I cannot manage to unlock the database.
Let me be clear: ACT has wasted another 10 minutes of my time, 10 minutes that I really do not have to fix ANOTHER ACT problem.
Well, ACT decided to lock the database, sometime between the time that I shutdown ACT yesterday afternoon and 6:20 AM.
SO, I CANNOT USE ACT WHEN I AM OUT OF THE OFFICE, during some planned downtime.
This is the ACT technical problem du jour keeping me from working, again.
Why, Why O Why, Can I Not Use ACT, just once, just once I ask, so that I can actually earn some money? Why?
08-17-2017 08:07 AM
I believe there may have been updates that may have needed to be applied to the database during a sync which caused the issue, The database should unlock once this is finished but may have not complete or encountered an error.
For reference I have provided an article which guides on unlocking the database Via our Actdiag utility.