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Where Are The Criteria For Import Names and the Salutation Field

Bronze Contributor
Posts: 1,404
Country: USA

Where Are The Criteria For Import Names and the Salutation Field

I just did an import from an Excel spreadsheet.

 

All that showed in the Salutation field was either blank or "Mr."

 

Where is that controlled?

John Purdy
ACT! Premium 2016 (V. 18)
Dell XPS Ultrabook with 4GB, Win 10 Pro, & Office 365, 32bit
Copper Elite Contributor
Posts: 108
Country: United States

Re: Where Are The Criteria For Import Names and the Salutation Field

By default the salutation populates with the first name of the contact.  If they are showing blank then your import did not clearly map to first and last name fields. 

Karen Fredricks
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